IT AMC contracts
Annual maintenance with scheduled visits, preventive checks and priority repairs.
Overview
Why it matters for your business
An IT annual maintenance contract keeps your equipment healthy and your business running. We schedule regular preventive visits, respond quickly to faults and keep a full record of your hardware, all for a fixed yearly price.
Key benefits
- Fewer breakdowns
- Fixed yearly budget
- Longer life for your equipment
- Priority support when things go wrong
What's included
Everything you need, handled by one team
-
Scheduled visits
Regular on-site visits on a timetable that suits you.
-
Preventive maintenance
Health checks, cleaning and updates for your equipment.
-
Priority repairs
Faster response times for breakdowns and faults.
-
Hardware coverage
Desktops, laptops, printers, servers and network devices.
-
Asset register
A full list of your equipment and warranties.
-
Service reports
A written report after every visit.
How it works
From first call to ongoing support
- 01
Assess
We review your current setup, risks and goals.
- 02
Plan
A clear proposal with scope, timeline and fixed price.
- 03
Deliver
Our certified engineers implement with minimal disruption.
- 04
Support
Ongoing monitoring, reporting and improvement.
What does an AMC cover?
The equipment listed in your contract, including maintenance, support and repairs.
Are spare parts included?
Parts can be included or billed separately, depending on the plan you choose.
How often are the visits?
Monthly, quarterly or on a custom schedule agreed with you.
Related services
All servicesManaged IT services
Your complete outsourced IT department for a fixed monthly fee per user.
Learn moreIT helpdesk and remote support
Fast answers by phone, email, chat and remote session, in English and Arabic.
Learn moreNetwork setup and management
Structured cabling, enterprise Wi-Fi, switching and multi-site connectivity.
Learn moreNot sure which service you need?
Book a free IT and security health check. We will review your setup and recommend exactly what will help.