Managed IT services
Your complete outsourced IT department for a fixed monthly fee per user.
Overview
Why it matters for your business
Managed IT gives you a complete IT department for a predictable monthly fee. We look after your users, devices, servers, network and security, and plan your technology with you, so you can focus on running your business.
Key benefits
- Predictable monthly costs
- Fewer outages and faster fixes
- Access to a whole team of specialists
- More time to focus on your business
What's included
Everything you need, handled by one team
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Unlimited helpdesk
Support by phone, email, chat and remote session.
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Proactive maintenance
Patching, monitoring and health checks done for you.
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On-site support
Engineers on site when hands-on help is needed.
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Security as standard
Endpoint protection, backup and MFA on every account.
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Asset management
A live record of every device, licence and warranty.
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IT strategy
Quarterly reviews and a roadmap with your account manager.
How it works
From first call to ongoing support
- 01
Assess
We review your current setup, risks and goals.
- 02
Plan
A clear proposal with scope, timeline and fixed price.
- 03
Deliver
Our certified engineers implement with minimal disruption.
- 04
Support
Ongoing monitoring, reporting and improvement.
How is managed IT priced?
A fixed monthly fee per user or device, agreed up front.
Can you work with our in-house IT?
Yes. We can support your team with out-of-hours cover and specialist skills.
How quickly can we start?
Onboarding usually takes two to four weeks, depending on size.
Related services
All servicesIT AMC contracts
Annual maintenance with scheduled visits, preventive checks and priority repairs.
Learn moreIT helpdesk and remote support
Fast answers by phone, email, chat and remote session, in English and Arabic.
Learn moreNetwork setup and management
Structured cabling, enterprise Wi-Fi, switching and multi-site connectivity.
Learn moreNot sure which service you need?
Book a free IT and security health check. We will review your setup and recommend exactly what will help.